Hale connects clinical teams and their patients between office visits.
Streamline follow-up care and easily address common issues
Send patients messages and reminders for protocol-driven care including pregnancy and annual visits
Drive patient satisfaction
Get the whole story up front so you have the information you need to determine the best course of care.
Streamline workflows, capture lost revenue and drive patient satisfaction with on-demand or scheduled video visits.
Messaging & Reminders
Automated messages and reminders reduce call volume and keep patients on track.
Hale comes pre-loaded with the Mayo Clinic’s health education library so you can direct patients to helpful information.
A picture’s worth a thousand words.
Live video visits extend your practice, optimize your schedule and open up additional revenue opportunities. Offer convenient access for addressing new issues or conducting follow-up care – no matter where your patients happen to be.
On-demand and scheduled video visits
Access from your PC, tablet or mobile phone
Reimbursable on par with office visits
Questionnaires enable quick decision-making.
Hale collects information based on reported symptoms to make sure you have everything you need to take action. Patients can initiate new triage requests – or send them pre-visit and follow-up questionnaires to manage their care before or after a visit.
Over triage 100+ protocols
English, Spanish, Chinese, Japanese and more
Standard options for primary care, pediatrics, dermatology, OB/GYN and cardiology
CASE TIMELINES & MESSAGING
Get the whole story with shared case timelines.
Includes patient photo & video sharing
Internal + external messaging