Hale connects clinical teams and their patients between office visits.

Optimize your practice through remote care — secure messaging, live video visits, photo sharing and more.
  • Streamline follow-up care and easily address common issues
  • Send patients messages and reminders for protocol-driven care including pregnancy and annual visits
  • Drive patient satisfaction
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Intelligent Triage

Get the whole story up front so you have the information you need to determine the best course of care.

Video Visits

Streamline workflows, capture lost revenue and drive patient satisfaction with on-demand or scheduled video visits.

Messaging & Reminders

Automated messages and reminders reduce call volume and keep patients on track.

Health Education

Hale comes pre-loaded with the Mayo Clinic’s health education library so you can direct patients to helpful information.

VIDEO VISITS

A picture’s worth a thousand words.

Live video visits extend your practice, optimize your schedule and open up additional revenue opportunities. Offer convenient access for addressing new issues or conducting follow-up care – no matter where your patients happen to be.
  • On-demand and scheduled video visits
  • Access from your PC, tablet or mobile phone
  • Reimbursable on par with office visits
INTELLIGENT TRIAGE

Questionnaires enable quick decision-making.

Hale collects information based on reported symptoms to make sure you have everything you need to take action. Patients can initiate new triage requests – or send them pre-visit and follow-up questionnaires to manage their care before or after a visit.
  • Over triage 100+ protocols
  • English, Spanish, Chinese, Japanese and more
  • Standard options for primary care, pediatrics, dermatology, OB/GYN and cardiology
CASE TIMELINES & MESSAGING

Get the whole story with shared case timelines.

Easily send and receive messages, photos, videos, questionnaires and health education materials — and keep everything related to patient cases in one place.
  • HIPAA-compliant
  • Includes patient photo & video sharing
  • Internal + external messaging
MOBILE COLLECTIONS

Get paid for remote care.

Hale makes it easy to send patients payment requests for video visits, co-pays — or any other service. With just one tap patients can conveniently review and complete payments right through the app on their phone.

Streamline workflows with integrated services.

Customer Stories

Customers of all shapes and sizes have used Hale solutions to drive revenue and streamline workflow all while delivering a great end user experience for patients and clinical teams alike.
Customer Stories

Midwest Regional Health Services brings the ‘Patient-Centered Medical Home’ home

How one innovative patient-centered medical home successfully scaled a mobile-first telemedicine offering with Hale.  …
Customer Stories

A new breed of practices uses Hale Health to expand their footprint

Learn how NuStart Health and The Plate Coach leverage technology to extend their coaching services…
Customer Stories

Unlocking practice volume and revenue through remote care

How Heritage Hills Family Medicine uses Hale Health to see ~30% more patients each day. The…

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