Hale connects clinical teams and their patients between office visits.
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Reduce costly ED admissions through improved access
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Drive patient satisfaction
Intelligent Triage
Get the whole story up front so you have the information you need to determine the best course of care.
Video Visits
Streamline workflows, capture lost revenue and drive patient satisfaction with on-demand or scheduled video visits.
Messaging & Reminders
Automated messages and reminders reduce call volume and keep patients on track.
Health Education
Hale comes pre-loaded with the Mayo Clinic’s health education library so you can direct patients to helpful information.
VIDEO VISITS
A picture’s worth a thousand words.
Live video visits extend your practice, optimize your schedule and open up additional revenue opportunities. Offer convenient access for addressing new issues or conducting follow-up care – no matter where your patients happen to be.
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On-demand and scheduled video visits
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Access from your PC, tablet or mobile phone
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Reimbursable on par with office visits
INTELLIGENT TRIAGE
Questionnaires enable quick decision-making.
Hale collects information based on reported symptoms to make sure you have everything you need to take action. Patients can initiate new triage requests – or send them pre-visit and follow-up questionnaires to manage their care before or after a visit.
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Over triage 100+ protocols
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English, Spanish, Chinese, Japanese and more
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Standard options for primary care, pediatrics, dermatology, OB/GYN and cardiology
CASE TIMELINES & MESSAGING
Get the whole story with shared case timelines.
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HIPAA-compliant
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Includes patient photo & video sharing
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Internal + external messaging
MOBILE COLLECTIONS
Get paid for remote care.
Streamline workflows with integrated services.
Customer Stories
Customers of all shapes and sizes have used Hale solutions to drive revenue and streamline workflow all while delivering a great end user experience for patients and clinical teams alike.
How one innovative patient-centered medical home successfully scaled a mobile-first telemedicine offering with Hale. …
