With QuickVisits, patients automatically receive a secure link for one-click access to the session at their appointment time. They simply click Join Visit to join the session – no login or app required.
QuickLinks can be sent anytime to the patient’s preferred email address or texted directly to their mobile device.
Cross Platform. Video visits can be joined using smartphones, tablets, or PCs on the web or directly in the Hale apps for iOS and Android.
Pre-Test. Patients can run a pre-visit test to ensure that they have their microphone and camera turned on and are connected to a network.
Intuitive visit dashboard lets providers focus on patient care while still keeping an eye on their schedule.
Dynamic waiting room features keep you on track.
Scheduled video visits allow staff to manage appointments without needing to call patients to share instructions. Clinical teams can easily see who’s joined a session and is ready to connect.
Universal Session Alerts
Desktop notifications alert you when a patient has joined a scheduled video visit, even if you’ve navigated away from the dashboard. Because you’re already logged in, with one click you can launch Hale to join the session.
The visit dashboard allows you to manage your schedule and connect with patients all in once place.
Waiting Room. See when a patient joins the visit to help you better manage your time and avoid missed connections.
Keep everyone in the loop with Group Visits.
Now you can invite up to four additional participants to join a video visit. Group Visits allow providers to share information with patients and caregivers simultaneously—or include a specialist or translator in a remote session to help with clinical instructions or comprehension.
Invite additional participants to the session at any time and control who participates when.
Address Book. Hale allows clinical teams to store commonly used contacts for video visits to make inviting frequent collaborators a breeze.
Access Permissions. Clinical team members are in control of additional participants' access to the visit to control patient privacy.
Broadcast care plans, lab results and more.
With screen sharing, users can show important imaging, lab results and care plans to all participants in the session. Simply select the application or window you’d like to share.
Select a specific application or share your whole screen with everyone in the session.
Expanded access for the whole team keeps workflows in sync.
Team Schedule allows team members to see multiple provider schedules side-by-side to help keep busy clinics on track. Because any user on the team can see when a patient has joined a session, medical assistants and other staff can join the visit directly from the provider’s schedule to handle any pre-visit work that needs to be done.
Anyone on the team can join a visit to collect patient histories, discuss medications or review device data.
Dynamic Schedules. Team members can see when a patient has joined—or may be running late—to make scheduling changes on the fly.
QuickLinks. If a patient is having trouble joining a visit, team members can easily resend a QuickLink via email or SMS.
Schedule visits right in your EHR—no training required.
Hale works seamlessly with your existing EHR or PM system to allow Hale QuickVisits to be scheduled just like any other appointment.
KEY FEATURES AT GLANCE
Video visits designed for clinical care.
Streamline workflows, capture lost revenue and drive patient satisfaction with on-demand or scheduled video visits.
Seamless visit sync maintains clinic workflow, even automatically sending confirmations to patients.
Secure, cloud-based system is accessible through the web on any device—wherever you happen to be.
Add up to four participants to a session to let caregivers, relatives, specialists or translators participate.
Broadcast imaging, lab results or care plans to review important clinical data during a visit.
Providers can receive video visit notifications directly on their desktop, in addition to email or SMS.
Facilitate collaboration and seamless handoffs between team members, keeping remote care moving.